Customer Testimonials

Here's what some of Certified's satisfied customers are saying!
^{Please submit your own testimonial using the email form at the bottom of this page.}

"Very professional & courteous"

^{"I just wanted to say how impressed I was with Certified's technicians, Mike and Craig. They were all very professional, courteous and knowledgeable in their field. They custom installed an alarm system and Bose sound system in my home. Also, they installed an alarm system at my business too. They took time and care to not make a mess and cleaned up what little mess they did have. Barry, the salesman, was excellent and knowledgeable also. Certified Alarms has a great team! Keep up the good work guys! I'll be happy to recommend Certified Alarms!"

- B. Martin}

"The technician corrected the problem on the first visit"

^{"First, I want to thank Ashley for all her help with the problems at our Mom's house. She was very patient. Second, Certified Alarms is really lucky to have a service technician like Don. He was so informative and he was so quick to correct the problemon the first visit. When he came back with the medical alert button, he was so patient with my mother-in-law. He explained the workings of the button to her (it took 4 times) until she clearly understood it. He never lost his patience with her. I hope we never have to call for service again but if we do I hope we get him again. Thank you again for all your help. Hope you have a wonderful Thanksgiving." - S. & B. Burney}

"The technicians knew just what to do and how to fix the problem"

^{We just wanted to drop you a note, to thank you for taking care of the three problems we had in the last six months with our alarm going off in the middle of the night . All three of the technicians knew just what to do and how to fix the problem . The last two were done over the phone at 2:30 AM in the early morning hours . THANKS AGAIN FOR KEEPING US SAFE !!!!!} ^{-D & J Diez}

"His demeanor made me feel comfortable having him in my home"

^{"Your services technician, David T., was professional and courteous. He was knowledgeable about my system, and thoroughly explained what he would need to do in order to get my system working again after switching my phone to Cox. His demeanor made me feel comfortable having him in my home. I would recommend Certified Alarms to anyone who needs an alarm system." - H. Borne}

"Everything went really smooth"

^{"Everything went really smooth while my system was being installed. The installer did an excellent job and was extremely professional and courteous." - J. Kavanaugh}

"I've been very happy with my system"

^{"The installation technician was excellent. He took the time to explain the system several times. I felt comfortable asking him several questions. I've been very happy with my system and would recommend Certified Alarms to anyone needing an alarm." - S. Jones}

"It's just down-home friendly"

^{"I feel like I live in a small town and we know each other, the way I am treated on the phone and by every staff member I've met. It's just down-home friendly. He went way beyond the ordinary in his demeanor, skill and thoughtfulness." -E. Watts}

"Treats its customers so well!"

^{“It is such a pleasure to work with a company that treats its customers so well! Every company out there claims to have excellent customer service. However, yours is one of the few that actually does have it.” -A. Whittington}

"Will not hesitate to recommend Certified Alarm Systems"

^{"Count me and my wife, Patty, among the satisfied customers who will not hesitate to recommend Certified Alarm Systems to any friend or neighbor." -R. Nickens}

"I just wanted to thank you"

^{"I just wanted to thank you for the care your installers took in installing a security system in my new home. As you know, the home was supposed to have been pre-wired, but that somehow got overlooked during the construction process. Your installers were able to complete the full installation without causing any problems and took special care to clean up after they were finished. I won't hesitate to refer Certified Alarm Systems to my neighbors." -C. Harvest}

"Your salesman was professional and courteous"

^{"Thanks for your quick response to my emergency. After my garage was broken into, I knew I had to do something. Your salesman was professional and courteous and your installation crew could not have been more polite. Let me know if you ever need a referral." -S. Rutherford}

"My insurance agent recommended...Certified"

^{"After the fire in our home, my insurance agent recommended we install a Certified system. I couldn't be happier with the service your installers have given. Rewiring our attic and installing the new smoke and heat detectors was very difficult, but they gladly worked overtime to make sure everything was done right." -S. Hampton}

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