Account Manager
Baton Rouge, LA
May 6, 2025
Job Completion Report Date: 5/6/2025 Technician: JOE Description of Work: Our expert team completed a full-scale installation of a Connect+ Smart Security System, designed to deliver powerful, reliable protection and seamless smart-home integration. The installation included: Alibi Vigilant Flex Series 8-Channel Analog Cameras with professional-grade recorder, delivering high-definition surveillance and 24/7 monitoring capability Doorbell Camera setup with Translator & Extender for optimal range and performance Alula Touchscreen Keypads and Alula Connect for intuitive control and remote access Professionally ran and concealed wiring for a clean, efficient installation Life-safety equipment including Smoke Detectors and a Carbon Monoxide Detector Custom camera placement coordinated with the customer to ensure optimal coverage A full tutorial on the system and mobile app, empowering the customer to use the equipment confidently and effectively Customer Feedback: The customer expressed complete satisfaction with the installation and the overall service experience. He praised the product quality and appreciated the comprehensive walkthrough provided by the technician. Additionally, he highlighted that Ariel and the sales team were exceptionally friendly, knowledgeable, and helpful, making the process smooth, informative, and stress-free. Remarks: All devices and components were fully tested and verified to be working at peak performance. This installation reflects our commitment to delivering cutting-edge technology, dependable service, and top-tier customer care. The client now enjoys a fully integrated, secure, and smart home system tailored to their needs.
I have had Certified Alarm System for many years. The service has been excellent. I have had very few problems but when I did they were prompt to reply & come out to my house if necessary. I have the regular alarm system plus cameras, glass breakers, motion detectors & on my phone even when away from home so home on my phone.
We have been a customer of Certified Alarm System for a few years now. They have outstanding customer service and can answer any and all questions thoroughly. I would recommend Certified Alarm Systems to anyone looking for a quality alarm.
We have had Certified Alarms for 20 years. It has been a great service. They have helped us update our system to be able to control it when we are away from home with the new WiFi services. We recommend them to our family and friends!! Great friendly service!