Reviews for Certified Alarms

All experiences have been great, beginning with the thorough attention to detail during installation, and responses we have gotten that prove Certified Alarms is taking their responsibilities to watch over their customers very seriously. Great customer service and reasonable pricing. We definitely made the right choice to go with Certified Alarms!

I have been a customer for 22 years! Always great and prompt customer service.

I have been with Certified Alarm for many, many years. They are very professional to deal with, and customer support has been very reliable whenever there has been a question. Highly recommend this alarm company to anyone looking for reliable, trustworthy security.

Love my local monitoring company!
Knowing they are in the same city where I live is peace of mind.

I highly recommend Certified Alarms. The customer service is second to none. The account manager called to follow up after the job was done to make sure it was to our satisfaction and the installer Seth was incredibly patient teaching us how to use the technology. He even brought back a sign for the yard after his work was complete! Fantastic experience!

My family, including my parents, have had Certified Alarm for 20+ years and we have loved having them. Anytime my alarm goes off they are calling within seconds to make sure that me and my family are safe. I have never had any issues with them and they have always answered any questions I have had. I will always be with Certified Alarms because they are local and very helpful.

certified has been great always friendly and always on point with checking on our home

My family and I have been long-time customers of Certified Alarm Systems, and we've always felt safe knowing that its team is invested in our utmost security. Recently, one of the customer service representatives, Liz, assisted me in my auto-pay enrollment. Her service was efficient, prompt, and thorough. I highly recommend the company for its professionalism and high standard of care in the security and surveillance industry

Don was very helpful in explaining my issue and helping me fix it.

My family, including my parents, have had Certified Alarm for 25+ years and we have loved having them. They have made everything a breeze and the customer service is absolutely fantastic! When I moved houses, the process was simple in having the contract held until the new house was complete. No issues!

They usually answer the phone in person when I call. Their service has been perfect! I feel very comfortable and secure with them monitoring my home.

We've been with Certified Alarms for 20 years as of 2026. Top notch service in every way!

Great service easy installation!i

Excellent co. With excellent service!

Our experience with Certified Alarm Systems through our years of service has been without incidence. Their prompt response time and annual servicing have met our needs. Their customer service representative, Patricia has shown customer service professionalism. Thank you, Certified Alarm Systems.

Wife and I been a customer from 2005 to 2025 service has been outstanding keep up the excellent work.

We moved to Alabama about 2 years ago, and were excited and happy that We could stay with Certified Alarm. We lived in Denham Springs for a number off years, and had a wonderful relationship with Certified, so were excited to be able to keep Them Thank You All for the worke You do to keep My Family safe. Keep up the good work.

Services are outstanding. When I tell every time my alarm goes off within seconds certified alarm is calling awesome job keep up good job,

Had an attempted theft of my car. Was able to get footage and give to police for evidence. It's great to know that my home and property are monitored.

Always courteous and happy to help you out Been with certified alarm for 30+ years

Certified alarm systems have reasonable prices. They have an amazing customer service always friendly and helpful. Anytime they've had to come out to check my system they were here fast and on time.

After changing from Certified to VIVINT it took less than a month to find out what a BIG mistake that was! I called Certified and spoke with Karen Cathey and told her what a mess I’ve got myself into. She understood gave me the same package that I had before. You have no idea how good it is to be back with Certified. Thanks Karen!!

We have used Certified Alarm for years. Just moved and they were amazing to work with once again.

Cannot say enough how awesome! Edward - ⭐⭐⭐⭐⭐ 5/5 Stars

I cannot speak highly enough of Edward and his exceptional service as a security alarm technician! From start to finish, he demonstrated unparalleled professionalism, expertise, and dedication to ensuring my home was secure. He arrived promptly, equipped with all the necessary tools and a wealth of knowledge about the latest security systems.
Edward took the time to thoroughly assess my property, patiently explaining the best options tailored to my needs without any pushy sales tactics. His attention to detail during the repairs was remarkable! —every wire was neatly tucked away, and the system was set up flawlessly. He walked me through how to use the alarm system with clear, easy-to-understand instructions, ensuring I felt confident in managing it myself. What truly stood out was his commitment to customer satisfaction. He answered all my questions, followed up after the installation to ensure everything was working perfectly, and even offered tips on maintaining the system for long-term reliability. I now have complete peace of mind knowing my home is protected by Certified Alarms thanks to his outstanding work. If you’re looking for a ree absolutto enhance their home security. Thank you for an exc

Certified responds to all of our issues no matter how big or small.

Certified Alarm Systems is great to work with. Ashely assisted me with a transition and update for my company and the process was quick and easy.

Mr. Edward came to my home at the time he said he would. He was truly helpful in explaining what our technical problem was. He was patient with us and gave us some great troubleshooting ideas to do. We’ve been with Certified Alarm for years and we will continue. Thank you.

Everything was great

Ashley goes above and beyond to help me keep our 36 stores up to date.

I needed some changes to my account, and they were obliged to help. Yes, I do recommend Certified Alarm and will use them for added security in the future.

Certified Alarms has been a great company to do business with for the past 18 years. I would highly recommend this company to anyone looking for a great security company.

Called about updating my key pad & Mr. Don was so helpful. Explained what I needed & had it waiting for me to pick up. Very friendly & great service.

Lexi at Certified alarms was extremely polite and prompt with helping me today. Much Appreciated. Merry Christmas!

Have been with them for over 7 yrs. No complaints

I use Certified at my own home and at three of our offices, AND two other residential properties. They have an outstanding product, with great service and a great team in every department. No complaints--ever!

I am so glad to leave this review.
First of all the support staff has always been helpful and professional when I needed assistance ( David & Don).
Then this morning I needed someone to come to my home because one of my camera wasn't working and then all of them stopped working.
They scheduled me appointment for this week . Jeremy was ny technician this morning. He was on time and very kind and professional. He knew exactly what problems was when he reviewed everything.
Jeremy reviewed everything with me and explained as he was changing things. It wonderful to be treated like your concerns are their concerns and that their focus is to fixed the problem.
Thank you Jeremy for being technical correct and so professional. Give Jeremy a raise..!!!

I have been a customer for over 20 years. All of the staff I have dealt with are very friendly and helpful and quick to respond. The peace of mind that my family and property are protected by is priceless.

Quick calls for alarms and when needed service techs are sent timely