We send a to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
We are very pleased with Certified Alarms -- they do excellent work. The staff is very polite on the phone-- and Don, the service manager, is very quick to return calls and answer questions. We were especially pleased with our last service call with Edward. He was ON TIME and very knowledgeable and answered our questions and explained the reasoning very well. We do recommend this company and they have a great Maintenance Contract.
Had to make changes to accounts and Mckayla was quick and prompt in her service. In regards to Certified Alarm, they are wonderful and quick to respond to any issues that may arise or if anything noticed at property. thank you
TJ was awesome
I've been with Certified Alarms 20 plus years. They always call immediately if my alarm goes off. That's because I accidentally open the door without turning the alarm off. They are great with customer service.
30 yr. Customer ,never a problem, always answers promptly when testing alarm system, system was installed right . I have recommended them to everyone looking for a good , honest and reliable service Certified Alarms are the best 👌
I have had Certified Alarms for 20 years now and they have provided me with excellent service - in person and on the phone when needed. Lexie was great to work with this morning!
Very responsible and respectful
Excellent service
Certified Alarms has made everything easy for me over the last 12 years. They have quick customer service and replacing my battery was a breeze. Thank you Grant Raphael for helping me renewing my contract with you guys. I would recommend Certified Alarms to anyone.
Excellent techs. Professional and courteous. Provide viable solutions to our needs.
Great service and always help me understand technology.
My alarm quit working and I finally called Certified to see if they could send someone out to check it out. Chad came to my house to find that my key pad was bad and he replaced that and my alarm is back working just like new. Nice folks to deal with.
I have been with this company for 18 years and they have always called on an alarm sounding. Most of the time it is only me accidentally opening the wrong entry when the alarm is set. But that lets me know they are always monitoring my system. They also contact me when I backup battery is low so that I continue to get coverage in a power outage. Great company, very reasonable price. Would never switch, no need to.
I have been with certified alarm since 2017. Certified alarms has fast response time from installation to service. Their prices continue to be very reasonable. Thank you Grant for assistance with my upgrade
Been using certified alarms for a few years now and they have been great. Grant has done a nice job communicating. Thanks!
I don't usually leave reviews but the customer service experience I got from Tj was outstanding! He didn't make us feel rushed or burdensome like most kids do now days! I was hesitant about leaving my former alarm company but he answered every question my wife and I had. We certaintly feel a whole lot better now having gone with Certified since dealing with Tj. If your looking for an alarm, or even just have questions ask for him!
Great prices and great service.
Highly Recommend
I’ve been using Certified alarms for almost 20 years, no complaints.