We send a to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Joe/Seth
Joe/Seth The installation was quick, efficient, and thorough. Joe and Seth were very courteous and explained what they were doing throughout the installation.
Great customer service! Knowledgeable and friendly staff. 10/10 would recommend!!
Joe/Seth Excellent service from these two. Got us all fixed up real fast and everything works great. Would have them to my house anytime
Joe/Seth Everything was done efficiently. There was no mess and they were very professional.
Edward was professional, polite and proficient. Like all Certified Alarm employees-all doing great work.
Joe/Seth Excellent service, prompt and took care of all the small details. Highly recommended.
Joe/Seth Great service. Very knowledgeable! Worked quickly and the new system works great.
Had certified alarms for a year. I tried to switch to another alarms company for a cheaper price but the alarms company never bought me out of the Certified Alarms contract like they said they would. So I was stuck between 2 contracts. The other alarm company also charged me way more than they told me they would. I tried reaching out and reporting the other alarm company and they never responded. I let Certified Alarms know about my situation and one of their employees, Karen, was able to get in contact with the owner of the other company and have him agree to cancel my contract with them. Karen went above and beyond to help me in a tough situation. I’ll be staying with Certified Alarms from now on.
JOE/SETH Excellent Service. Prompt & Professional & Very Knowledgeable
Joe/Seth Great team and great service!
Joe/Seth Professional and timely good job
Edward Oliszewski was wonderful. He came in to service my alarm, was efficient and knowledgeable & had everything working in no time!
My alarm quit working and I finally called Certified to see if they could send someone out to check it out. Chad came to my house to find that my key pad was bad and he replaced that and my alarm is back working just like new. Nice folks to deal with.
Joe/Seth They were able to correct the previous alarm issues and made sure all as well before leaving.
Joe/Seth Punctual, very nice. Professional and great around my property
exceptional service and quick response. Pleased to work with them.
Joe/Gavin Joe and Gavin were a pleasure to work with. They were quick and efficient with the install and were very informative when explaining how the system works. We have had Certified for years and were happy to be able to use them again in our new home.
Creselda at Certified Alarm Systems was a cheerful phone representative today and quickly answered all of my questions. She emailed to me my security system certificate that I needed for a discount on my home owners insurance policy. I appreciate this service!
Joe/Jessie I have been a customer for years and have had great service. Recently added some cameras with the same great service.
Customer service is awesome
Wife and I been a customer from 2005 to 2023 service has been outstanding keep up the excellent work.
I called this morning to get some information. I spoke with a lady named Kelly. She was so friendly and explained everything I needed to know thoroughly. It’s not often that you get a customer representative on the phone that actually sounds happy to speak with you. She was like a breath of fresh air and I really appreciate her help!