Reviews for Certified Alarms

Joe/Jessie
I have been a customer for years and have had great service. Recently added some cameras with the same great service.

Customer service is awesome

Wife and I been a customer from 2005 to 2023 service has been outstanding keep up the excellent work.

I called this morning to get some information. I spoke with a lady named Kelly. She was so friendly and explained everything I needed to know thoroughly. It’s not often that you get a customer representative on the phone that actually sounds happy to speak with you. She was like a breath of fresh air and I really appreciate her help!

Edward is my technician! He was friendly and knowledgeable. Nice man and service!

Joe/seth
The team did a great job. The planning of the cameras and new placements wells easy and the installers were great. Said it would take two days and they were done on time. The system is great and they had great suggestions on placement to get the results we wanted.

Happy we used them and will continue with their services.

Powers and Gavin did a great job of installing and showing me how to use the alarm. Great Job!!!

Joe/Seth
Quick, neat, and knowledgeable. Thanks

Joe/Seth
Worked Haaard and Grinded to our system complete. They Have also fixed a couple issues to get us going right again!

Joe/Seth
Did a great job of upgrading our system from the 30 years old system we had to a nice modern one

Joe/Seth
They were both excellent & completed everything in a timely manner.

Ashley was very helpful in walking me through my issue. She seem sincerely concerned in addressing my issue. More companies need to have people who genuinely care about helping the customers.

Very good service. Salesmen and office staff have been willing to work with us. The phone app is easy to use and lets you know immediately if your home has been entered while you're away.

Amazing

Professionals at the office and installers

I had used Certified when we lived in Walker a few years back. We had great service and never had problems. Because if this when we moved back to Walker we elected to use them again. Their prices were combative and the installation went great. The representative did a good job of teaching us how the system worked. So far we are pleased.

Ashley A. was extremely knowledgeable and so kind and patient with me. She walked me through testing my system. I appreciate her professional attitude. I would recommend Certified to anyone. Ashley and Certified Alarm System are amazing!

Top flight security of the world!

I’ve used certified for my business for 10+ years. ALWAYS easy to deal with. If I need something and call, it’s not a bunch of automated messages and whatnot. I can speak to a real person. Anytime I’ve had an alarm sound, they call within 10 seconds, every time. Even in the middle of the night, which had been the case a few times, they call immediately and send out police units. I can’t think of anything more that you can ask for honestly. Even when I want to add a detector or keypad, they have some one right out. Very easy to deal with and always very prompt and professional.

Been with them for almost ten years. They are always there to help. just like any business they cannot make everyone happy all the time but they try

As a customer since 2010 it has been a pleasure to have Certified Alarms service our property. Great customer service in the field and in the billing department as well as the scheduling department.

We have been a customer with Certified Alarms over 20 years. And they have always been the most helpful, friendly company to work with, Thank you!

My experience with Certified Alarms has been amazing. The service department is top notch and the monitoring is the best in the business. Every time my alarm goes off I'm greeted immediately by incredible operators who truly care about my family's protection.

Certified was referred to me by another technician from another security/ alarm company and I'm so glad. The sales rep that came out and took my order and scope the place was professional and genuinely nice. We set it up for a week later. The two techs that came out was on time and professional as well. They did a great job and explained everything to me with ease. I predict a long-term future with this company and I would recommend them to anyone looking to secure their property. I would like to add that the price is reasonable and affordable. Thanks Certified