We send a to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Only company I deal with for many years never a problem. Very professional.
Competent people. Good service.
I first developed a relationship with Certified Alarms when I relocated to Baton Rouge in 2005 as a result of Hurricane Katrina.
At my age, I needed to feel safe in my apartment, and that's when I contacted several companies. But I felt that Certified Alarms would better meet my needs.
Terry Carter was the sales rep, and in 2007, Terry assisted me in getting my system installed in my newly purchased home.
I've been quite pleased with Certified Alarms and every staff member I've interacted with is "senior friendly" which gives me a peace of mind!
M. Spencer
I have been a customer of Certified Alarms for close to 30 years. They have always been dependable and will call instantly when the alarm goes off or there is a problem. Their customer service is great and everyone is very helpful. I highly recommend Certified Alarms for your security needs.
Great customer service and quick response to issues.They fixed a with a backup battery within a day .
Great customer service. Ask for Colby if you can! Top notch
Certified does a great job they monitor my office Southern Eye Centers and my home.
They are always available when you call.
Joe and Seth were on time, polite and easy to work with. Great experience with certified alarms and these guys. I’ll recommend them to anyone looking to have an alarm system install. These guys were great!!
I've been with Certified Alarm for over 15 years. Since day 1, I've always gotten great Customer Service care throughout their company. Great to see that it does exists!
Edward was very knowledgeable and so easy to understand what was going on with alarm. I am not a techie so he was very patient with me. I so will ask for him if I ever have another issue. S C
The Certificate technician, Jeremy was outstanding. He was very professional and knowledgeable. Certified has been serving y home for over 20 years.
Installation was done in a timely manner.
The guys were very polite and was able to explain how to operate the alarm system.
Thank you!!
Great service. Friendly and helpful when we contact.
Excellent service
Always receive good service from Certified Alarm
Very pleased with the professionalism and clarity of details. Prompt response was appreciated.
Joe/Gavin
Excellent service!
Thank you Certified Alarms for great service today. Gavin and Powers (techs) were very professional and knowledgeable. We really appreciated the fact they went over and beyond to make sure the job was satisfactory before leaving
Joe/Seth
They both were very professional and explained as they worke
Joe/Seth
They were quick and easy to work with
Joe/Seth
The service today was great! Joe and Seth helped us with camera issues and quickly set up our new doorbell camera.
The alarm techs Branden and Jesse represented your company well today. They called when they were on the way with an approximate arrival time. The reason for the service call was a change to cellular from land line connection with the alarm. They explained everything they were going to do and walked me through the setup of the doorbell. They were courteous and respectful. I installed service in 2017 and I have been receiving excellent service since then.
Chris is great. Always professional and job done right!